Shipping policy

Processing and Shipping

We aim to process your order within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order is shipped.

Exchanges

We offer FREE exchanges for eligible items. A prepaid return label will be provided. Custom made-to-order products are not eligible for exchanges.

Shipping Fees

Shipping fees for the original order are non-refundable. Customers are responsible for the return shipping fee unless the item was damaged or defective upon arrival.

Non-Returnable Products

Certain products, including hats, jewelry, hair accessories, sunglasses, and final sale items, are not eligible for returns or exchanges.

Damage During Shipping

If your item arrives damaged, please notify us within 3 days with photos of the item and packaging at fsf1854orders@gmail.com.